--- title: "Getting Started" canonical: "https://docs.getxporter.app/space/XPORTERCLOUD/560457/Getting%20Started" format: markdown --- > Macro (rw-ui-expands-macro) > > > Macro (rw-expand) > > > Macro (toc) ## Overview [Xporter](https://marketplace.atlassian.com/apps/891368/xporter-export-issues-from-jira) (Figure 1) is an app designed to streamline Jira reporting processes. ![Figure 1 - Xporter for Jira cloud](media://bbce392f-93f7-4373-a8bc-25c1167e4e8e) Xporter allows you to generate customized reports using your project data. Using Xporter, you have the flexibility to create personalized report [Templates](https://docs.getxporter.app/space/XPORTERCLOUD/427622/Working+with+Templates) using Microsoft Word and Excel (Figure 2), which can then be uploaded directly to Jira. ![Figure 2 - Templates](media://bffd9738-e711-49a4-9f38-0a1d7d139d3a) Once uploaded, Xporter will populate your [Templates](https://store.getxporter.app/) with the selected data, allowing you to create reports tailored to your specific needs and [export them in different formats](https://docs.getxporter.app/space/XPORTERCLOUD/558450/Outputs+Matrix). This enables you to enhance your Jira reporting with a personalized look and feel, facilitating cross-team reporting. ## Start Using Xporter Now you’re ready to [download](https://marketplace.atlassian.com/apps/891368/xporter-export-issues-from-jira?tab=overview&hosting=cloud) (you get a free 30-day trial) and [install and configure Xporter](https://docs.getxporter.app/space/XPORTERCLOUD/558863/Installation). ## Learn More - [Quick Guide](https://docs.getxporter.app/space/XPORTERCLOUD/20087548) - [User Guide](https://docs.getxporter.app/space/XPORTERCLOUD/427714) - [Xporter Academy](https://docs.getxporter.app/space/XPORTERCLOUD/558107) - [Support and Resources](https://docs.getxporter.app/space/XPORTERCLOUD/526206)
Support/Troubleshooting If you have questions or technical issues, please [contact the Support team via the Customer Portal (Jira service management)](https://jira.getxray.app/servicedesk/customer/portal/2/user/login?destination=portal%2F2%2Fcreate%2F28) or [send us a message using the in-app chat](https://docs.getxporter.app/space/XPORTERCLOUD/18251779/In-App+Chat+Support).