---
title: "Installation"
canonical: "https://docs.getxporter.app/space/XPORTERCLOUD/558863/Installation"
format: markdown
---
You have two options to install Xporter:

- [Using the Atlassian Marketplace](https://docs.getxporter.app/space/XPORTERCLOUD/558863/Xporter+for+Jira+Cloud+Installation#Using-the-Atlassian-Marketplace)
- [Using Atlassian Plug-In Manager](https://docs.getxporter.app/space/XPORTERCLOUD/558863/Xporter+for+Jira+Cloud+Installation#Using-the-Atlassian-Plug-In-Manager)

## Using the Atlassian Marketplace

> Macro (rw-ui-steps-macro)
> 
> > Macro (rw-step)
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> Go to the [Atlassian Marketplace](https://marketplace.atlassian.com/) and use the search bar to look for Xporter (Figure 1 - 1) or click [this link](https://marketplace.atlassian.com/apps/891368/xporter-export-issues-from-jira?tab=overview&hosting=cloud).
> 
> ![Figure 1 - Xporter download](media://a56f20c8-fc3a-488f-9e7f-39d0abde6011)
> 
> Click the *Try it free* button (Figure 1 - 2).
> 
> > Macro (rw-step)
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> A modal will open (Figure 2).
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> ![Figure 2 - Chose a project](media://e4ce7446-5014-49e7-b182-75af4958b0c7)
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> - Choose the Jira project where you want to install Xporter (Figure 2 - 1).
> - Click the *Start free trial* button (Figure 2 - 2).
> 
> > Macro (rw-step)
> 
> A modal will open (Figure 3), this time, in your Jira Cloud instance, prompting you to add Xporter there.
> 
> ![Figure 3 - Add Xporter to Jira](media://98192d4f-fa07-489d-815b-6ff01c13bc8b)
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> Click the *Start free trial* button (Figure 3 - 1).
> 
> > Macro (rw-step)
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> The Xporter installation in Jira Cloud is now concluded (Figure 4). You can see a confirmation message on the left side, at the bottom of the screen (Figure 4 - 1).
> 
> ![Figure 4 - Installation concluded](media://f6c5271d-c1a5-4a9b-a883-c624b7b85980)
> 
> > Macro (rw-step)
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> Once you refresh the page, you will see the Xporter menu (Figure 5 - 3).
> 
> ![Figure 5 - Xporter menu](media://16537c0e-74d7-4956-92aa-eb533f138a8e)
> 
> You can access the Xporter menu by clicking the Settings/gear icon (Figure 5 - 1), then clicking *Apps* (Figure 5 - 2).
> 
> You can also enter Xporter by clicking *Apps* (Figure 5 - 4) and then *Xporter*.

## Using the Atlassian Plug-In Manager

> Macro (rw-ui-steps-macro)
> 
> > Macro (rw-step)
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> In your Jira Cloud instance, click the Settings/gear icon (Figure 5 - 1), then enter *Apps* (Figure 5 - 2).
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> > Macro (rw-step)
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> On the *Apps* menu, click the *Find new apps* option (Figure 6 - 1).
> 
> ![Figure 6 - Find Xporter](media://1b3fc8a8-1516-422d-a98e-282a329d8c27)
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> Then write "Xporter" in the search bar (Figure 6 - 2) and press enter. Click the option with the Xporter app that will appear (Figure 6 - 3).
> 
> > Macro (rw-step)
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> ![Figure 7 - Install Xporter](media://9bea29b1-74e8-4dc9-9554-8d130802ccdb)
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> Click the *Start trial* button (Figure 7 - 1) to proceed with the Xporter installation.
> 
> > Macro (rw-step)
> 
> The Xporter installation in Jira Cloud is now concluded (Figure 8). You can see a confirmation message on the right side, at the top of the screen (Figure 8 - 1).
> 
> ![Figure 8 - Installation concluded](media://b962f2e0-e3f3-41c3-83f3-ff4901cad821)
> 
> > Macro (rw-step)
> 
> Once you refresh the page you will see the Xporter menu (Figure 5 - 3).
> 
> You can access the Xporter menu by clicking the Settings/gear icon (Figure 5 - 1), then clicking *Apps* (Figure 5 - 2).
> 
> You can also enter Xporter by clicking *Apps* (Figure 5 - 4) and then *Xporter*.


> ℹ️ **Xporter Installation Support**
> ℹ️ 
> ℹ️ <span style="color: #172B4D">If you have questions and/or need help with the Xporter installation, please contact us via </span>[Service Desk](https://jira.getxray.app/servicedesk/customer/portal/2)<span style="color: #172B4D">.</span>


<details>
<summary>Support/Troubleshooting</summary>

If you have questions or technical issues, please [contact the Support team via the Customer Portal (Jira service management)](https://jira.getxray.app/servicedesk/customer/portal/2/user/login?destination=portal%2F2%2Fcreate%2F28) or [send us a message using the in-app chat](https://docs.getxporter.app/space/XPORTERCLOUD/18251779/In-App+Chat+Support).
</details>