---
title: "Exporting Attachments"
canonical: "https://docs.getxporter.app/space/XPORTERCLOUD/526851/Exporting%20Attachments"
format: markdown
---
[Xporter for Jira Cloud](https://marketplace.atlassian.com/apps/891368/xporter-export-issues-from-jira?tab=overview&hosting=cloud) allows you to configure the export of an attachment at the template level.

> ⚠️ This feature is only available for [**single-issue exporting**](https://docs.getxporter.app/space/XPORTERCLOUD/558706/Exporting+Issues) and when the output format is set to **DOCX**,** PDF **or** PDF/A**.

> Macro (rw-ui-steps-macro)
> 
> To enable attachment export in a template:
> 
> > Macro (rw-step)
> 
> [Go to the template page and edit the template](https://docs.getxporter.app/space/XPORTERCLOUD/427622/Working+with+Templates#Access-Xporter-Templates).
> 
> > Macro (rw-step)
> 
> A modal (Figure 1) will open. There, click the *Advanced *option (Figure 1 - 1).
> 
> ![Figure 1 - Attachments](media://26dd5297-3b15-4a37-840b-aecbaae4be2d)
> 
> > Macro (rw-step)
> 
> Use the toggle (Figure 1 - 2), <span style="color: #0d0d0d">to specify whether attachments should be included</span> in that template.
> 
> > Macro (rw-step)
> 
> Click the *Update* button (Figure 1 - 3) when finished.
> 
> > Macro (rw-step)
> 
> After adding/editing the template, the *Templates* page (Figure 2) will indicate which templates have the attachments enabled.
> 
> ![Figure 2 - Templates list](media://eff0aeb5-dce4-41a8-8e4a-b19c2e1fa67f)
> 
> In this example (Figure 2), the *A Sample Bulk With TOC* template has the attachments enabled (Figure 2 - 1), while *Issue Details Excel* or *Issue Details With QR Code *has it disabled (Figure 2 - 2).
> 
> > ⚠️ - The templates downloaded from the [Xporter Template Store](http://Xporter Template Store) will have the attachments disabled by default.
> > ⚠️ - If you want to enable the attachments, just [edit the template](https://docs.getxporter.app/space/XPORTERCLOUD/427622/Working+with+Templates#Access-Xporter-Templates).

## Opening an Attachment

- When exporting a template with the DOCX extension and attachments, the generated document will include the attachments at the end.
- To open an attachment, click on its corresponding file (Figure 3).

![Figure 3 - Opening an Attachment](media://8007b5d7-bf03-4f5d-952c-7a83ee35dfdf)

> ❌ <span style="color: #0d0d0d">This feature is not supported by Mac Office due to its lack of support for object linking and embedding.</span>


<details>
<summary>Support/Troubleshooting</summary>

If you have questions or technical issues, please [contact the Support team via the Customer Portal (Jira service management)](https://jira.getxray.app/servicedesk/customer/portal/2/user/login?destination=portal%2F2%2Fcreate%2F28) or [send us a message using the in-app chat](https://docs.getxporter.app/space/XPORTERCLOUD/18251779/In-App+Chat+Support).
</details>