---
title: "File Servers"
canonical: "https://docs.getxporter.app/space/XPORTERCLOUD/431084/File%20Servers"
format: markdown
---
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## Introduction
Since Jira Cloud does not provide storage, [Xporter Cloud](https://marketplace.atlassian.com/apps/891368/xporter-export-issues-from-jira?tab=overview&hosting=cloud) has added a File Servers screen (Figure 1) where users can define and configure their storage servers (this feature is also available on Jira Server). Those storage servers will be available in Workflow Post-functions screens, allowing you to choose the one where to save the generated document.
You can access File Servers Schemes, in the [Xporter menu](https://docs.getxporter.app/space/XPORTERCLOUD/558670), by selecting the *File Servers* option (Figure 1 - 1).
> ❌ The communication between a client and an FTP server without SSL is sent unprotected, so we recommend the use of FTPS.
Here, you can:
- See the list of existing file servers (Figure 1 - 2) and their details (type, host, modification information).
- Create a new file server (Figure 1 - 3). A modal will open (Figure 2).
- Edit the file server, by clicking the gear icon (Figure 1 - 4), and then *Edit *(Figure 1 - 5). A modal will open (Figure 3).
- Delete the file server, by clicking the gear icon (Figure 1 - 4), and then *Delete *(Figure 1 - 5).
- Set the selected file server as default by clicking the gear icon (Figure 1 - 4) and then *Set as Default* (Figure 1 - 10). To remove this status, click the gear icon (Figure 1 - 4) and then *Remove as Default*.
## Adding a New File Server
> ℹ️ Before you create the file server you need to test the connection.
### With Already Created File Servers
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> To add a new file server, click the *Add* button (Figure 1 - 3). When you click this button, a modal will open (Figure 2).
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> To configure the new file servers, fill in the fields:
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> - *Type *(Figure 2 - 1; mandatory field) -** **the file server type. Only FTP, FTPS, SFTP, and Confluence servers are available. If you choose the *Confluence* option, go [here](https://docsxporter.atlassian.net/wiki/spaces/XPORTERCLOUD/pages/558346/Xporter+Connector+for+Confluence) to see how to setup the Confluence integration.
> - *Name* (Figure 2 - 2; mandatory field) - the name displayed to the users when configuring a post function.
> - *Description *(Figure 2 - 3; optional field)* - t*here you can describe the goal of the file server.
> - *Host* (Figure 2 - 4; mandatory field) - the host that you want to connect to.
> - *Base Path* (Figure 2 - 5; mandatory field) - the file server path.
> - *Port* (Figure 2 - 6) - the file server port. For FTP and FTPS the default port is 21; for SFTP connections the default is 22.
> - Username (Figure 2 - 7) - the username used to connect.
> - *Password *(Figure 2 - 8) - the password used to connect.
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> Once you're finished, you can:
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> - Test the new file server by clicking the *Test File Server* button (Figure 2 - 10; optional). If you want to proceed, then click the *Confirm* button (Figure 2 - 9).
> - Click the *Confirm *button. Your file server will be created and will be listed as shown in Figure 1 - 2.
### With No File Servers
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> If you don't have any file servers created yet, your File Servers screen will look like the one below (Figure 3).
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> To create a new file server, click the *Create* button (Figure 3 - 1). A modal will open (Figure 2).
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> Fill in the modal fields using the instructions written below Figure 2.
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> > ℹ️ If you click the *Learn more* button (Figure 2 - 2), you will be redirected to [this documentation page](https://docs.getxporter.app/space/XPORTERCLOUD/431084/File+Servers).
## Editing a File Server
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> To edit a file server, click the *Edit* button (Figure 1 - 5). When you click this button, a modal will open (Figure 4).
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> Here, you can change [all the fields described in Figure 2](https://docs.getxporter.app/space/XPORTERCLOUD/431084/File+Servers#With-Already-Created-File-Servers).
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> Once you're finished editing, you can:
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> - Test the new file server by clicking the *Test File Server* button (Figure 2 - 10; optional). If you want to proceed, then click the *Confirm* button (Figure 2 - 9).
> - Click the *Confirm *button. Your file server will be created and will be listed as shown in Figure 1 - 2.
Support/Troubleshooting
If you have questions or technical issues, please [contact the Support team via the Customer Portal (Jira service management)](https://jira.getxray.app/servicedesk/customer/portal/2/user/login?destination=portal%2F2%2Fcreate%2F28) or [send us a message using the in-app chat](https://docs.getxporter.app/space/XPORTERCLOUD/18251779/In-App+Chat+Support).