---
title: "Miscellaneous"
canonical: "https://docs.getxporter.app/space/XPORTERCLOUD/253231106/Miscellaneous"
format: markdown
---
# Introduction

The Miscellaneous screen (Figure 1) allows you to manage all the miscellaneous settings of Xporter (Figure 2 - 2 to 9).

# Access

> Macro (rw-ui-steps-macro)
> 
> > Macro (rw-step)
> 
> On your Jira Cloud instance, click the gear/Settings icon (Figure 1 - 1) and select *Apps* (Figure 1 - 2). The Xporter menu will open on the left side of the screen. There, click *Miscellaneous* (Figure 1 - 3).
> 
> ![Figure 1 - Apps](media://186a5623-3752-4649-9b56-eb0904bc823f)
> 
> Figure 1 - Apps
> 
> 
> > Macro (rw-step)
> 
> The Miscellaneous screen opens (Figure 2). Here, you can enable/disable settings by using the respective toggle (Figure 2 - 2 to 9). Once you're finished, click *Save* (Figure 2 - 11) to implement the changes on Xporter.
> 
> ![Figure 2 - Miscellaneous](media://5604c13f-faca-4e6c-ba79-8a27872e5def)
> 
> Figure 2 - Miscellaneous
> 
> 
> The settings are divided into two areas: Global Permissions and Xporter Visibility. More below.

# Usage

## Global Permissions

| **Setting** | **Description** |
| --- | --- |
| Enable Xporter for all projects and all users (Figure 2 - 2) | - Overrides the permission scheme configuration.
- The add-on functionality will be available for all users and all the templates will be available for every Issue. |

## Xporter Visibility

| **Setting** | **Description** |
| --- | --- |
| Enable Xporter panel on Single Issue View (Figure 2 - 3) | Allows the Issue to be exported from the Export menu in the Single Issue View |
| Enable Xporter on Customer Porter Request Detail (Figure 2 - 4) | Makes Xporter available on the Jira Service Desk Customer Portal - Request detail |
| Enable Xporter on Customer Portal My Requests (Figure 2 - 5) | Makes Xporter available on the Jira Service Desk - My Requests |
| Enable Xporter on Agile Boards (Figure 2 - 6) | Makes Xporter available on Agile Boards |
| Enable Xporter on Jira Home menu (Figure 2 - 7) | Makes Xporter available on the Jira home menu |
| Enable [In-app Chat Support](https://docs.getxporter.app/space/XPORTERCLOUD/18251779/In-App+Chat+Support) (Figure 2 - 8) | Makes the Xporter chat support widget available in all projects |
| Enable Xporter Scheduled Reports (Figure 2 - 9) | Makes the Xporter [Scheduled Reports](https://docs.getxporter.app/space/XPORTERCLOUD/15466498) available |
| Enable Custom FileName (Figure 1 - 10) | Makes custom file naming available |

<details>
<summary>Support/Troubleshooting</summary>

If you have questions or technical issues, please [contact the Support team via the Customer Portal (Jira service management)](https://jira.getxray.app/servicedesk/customer/portal/2/user/login?destination=portal%2F2%2Fcreate%2F28) or [send us a message using the in-app chat](https://docs.getxporter.app/space/XPORTERCLOUD/18251779/In-App+Chat+Support).
</details>