---
title: "File Servers"
canonical: "https://docs.getxporter.app/space/XPORTER/1409479/File%20Servers"
format: markdown
---
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## Introduction

A File Server is a server where files can be placed (FTP for example) or attached (Confluence). Those storage servers will be available in workflow post-functions and Scheduled Reports, allowing you to choose where to save the generated document.

### Available File Server Types

Xporter provides compatibility with the following File Server types:

- FTP.
- FTPS.
- SFTP.
- Confluence.

> ❌ <span style="color: #353535">The communication between a client and an FTP server without SSL is sent unprotected</span>, so we recommend the use of FTPS.


> ℹ️ [Xporter](https://marketplace.atlassian.com/apps/891368/xporter-export-issues-from-jira?tab=installation&hosting=datacenter), at this point, is only compatible with explicit connections.

## Access

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> On your Jira Data Center instance, click the gear/*Administration* icon (Figure 1 - 1) and click *Manage apps* (Figure 1 - 2).
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> ![Figure 1 - Administration](media://d4d0ce58-39c9-47de-8671-b82f84eaf579)
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> The Xporter menu will open on the left side of the screen. There, click *File Servers* (Figure 2 - 1).
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> ![Figure 2 - File server](media://be652fe6-195b-4e2e-9629-40eef96f19ee)

## Operations

### Managing File Servers

Xporter allows you to manage and have multiple File Servers configured. This configuration is available in the File Servers screen (Figure 2), by clicking the gear icon (Figure 2 - 4).

#### Editing

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> Go to the File Serve you wish to edit, click the gear icon (Figure 2 - 4) and select *Edit* (Figure 2 - 6). A modal will open (Figure 3).
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> ![Figure 3 - Edit](media://04e388f8-9cd1-4848-9932-28d70b6329a6)
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> Here, you can set:
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> - The File Server type (Figure 3 - 1); mandatory field.
> - The File Server's name (Figure 3 - 2); mandatory field.
> - The description (Figure 3 - 3); optional field.
> - The host (Figure 3 - 4); mandatory field.
> - The port (Figure 3 - 5); mandatory field.
> - The base path (Figure 3 - 6); optional field.
> - The username (Figure 3 - 7); optional field.
> - The password (Figure 3 - 8); optional field.
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> Once you're finished, you can click *Test Server* (Figure 3 - 9) to test this configuration and/or the *Update* button (Figure 3 - 10) to make these changes effective.

#### Deleting

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> Go to the File Serve you wish to delete, click the gear icon (Figure 2 - 4) and select *Delete* (Figure 2 - 7).
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> A modal will open for you to confirm the removal of the File Server.

#### Setting/Removing File Server as Default

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> Go to the File Server you wish to edit, click the gear icon (Figure 2 - 4) and select *Set as Default* (Figure 2 - 5). This means that this File Server will now be selected when users create or edit [Scheduled Reports](https://docs.getxporter.app/space/XPORTER/1409498) or [Workflow Post Functions](https://docs.getxporter.app/space/XPORTER/1412596) and the *Send to File Server* action is selected.
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> A Default tag will appear next to the File Server you defined as default in the previous step.
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> > ℹ️ If you wish to remove this File Server as default, repeat the process above and click *Remove as Default*.

### Adding a File Server

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> In the File Servers screen (Figure 2), click the *Add New File Server* button (Figure 2 - 3). A modal will open (Figure 4)
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> ![Figure 4 - New file server](media://f4ec9956-b117-4a89-b7dc-086d76f2dc0b)
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> To add a new File Server you need to fill the following information:
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> - Type (Figure 4 - 1); mandatory field.
> - Name (Figure 4 - 2); mandatory field.
> - Description (Figure 4 - 3); optional field.
> - Instance (Figure 4 - 4); mandatory field.
> - Space (Figure 4 - 5); mandatory field.
> - Page (Figure 4 - 6); mandatory field.
> - Username (Figure 4 - 7).
> - Password (Figure 4 - 8).
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> Once you're finished, you can click *Test Server* (Figure 4 - 9) to test this configuration and/or the *Create* button (Figure 4 - 10) to make these changes effective.


<details>
<summary>Support/Troubleshooting</summary>

If you have questions or technical issues, please [contact the Support team via the Customer Portal (Jira service management)](https://jira.getxray.app/servicedesk/customer/portal/2/user/login?destination=portal%2F2%2Fcreate%2F28) or [send us a message using the in-app chat](https://docs.getxporter.app/space/XPORTER/23102936).
</details>